What do I need to do on the delivery days?

Please be present for the whole delivery window to ensure that your delivery goes well. Your delivery might happen at any point throughout the timeframe you specified. This implies that delivery might happen at any point within the 3 hours. You must be present at the delivery address at this time or authorize someone else, such as a receptionist, to receive your items on your behalf. Our customer care representative will contact you the evening before the delivery. Tell us of any changes.

You can change your delivery time and details up to 24 hours before your delivery. If you reschedule or cancel your delivery after 24 hours the day before, there’ll be a 50% charge, as we’ll have already scheduled your driver to deliver to your address. In addition, you will then need to place a new order and will be charged again for the new delivery.​