What if I need to reschedule or change my moving appointment?

Tell us of any changes. You can change your moving appointment and details up to 24 hours before your move. If you reschedule or cancel your move after 24 hours the day before, there’ll be a 50% charge, as we’ll have already scheduled your driver to arrive at your address. In addition, you will then need to place a new order and will be charged again for the new move.​