Can I purchase extra protection for my items?

Please note that Stackt has liability in place for each box and piece of furniture to be covered up to £100 against theft and damage for both moving and storage services. We don't provide coverage for fragile items like glassware or crockery and electronic items like TVs, laptops and printers.

In addition, we do not cover:Any prohibited items - (see ‘Are there any items Stackt does not store?’).

Damage caused by the inclusion of liquids, perishable goods or any of the prohibited items listed.

Electrical or mechanical damage to any appliance, instrument, clock, computer or other equipment unless there is evidence of related external damage.

For any goods which have a pre-existing defect or are inherently defective.

Fragile items that are not able to be packed into boxes, such as mirrors, frames, lamps, or artwork such as sculptures and paintings.

Passports, credit or debit cards or important documents (including passports, tenders, share and option certificates).

Jewellery, watches, trinkets, precious stones or metals.

Fragile items such as crockery that have not been adequately packaged inside a box with sufficient bubble wrap or packing paper.

Items not packed into double-walled cardboard boxes (excluding furniture items that can’t fit inside a box).

Please keep these coverage limitations in mind when using our services.

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