Can I reschedule my collection or make changes to my shipping order?

Tell us of any changes. You can change your collection appointment and details up to 24 hours before your collection. If you reschedule or cancel your collection after 24 hours the day before, there’ll be a 50% charge, as we’ll have already scheduled your driver to collect from your address. In addition, you will then need to place a new order and will be charged again for the new collection.​